Is your website broken, out of date, or incomplete?
Has your web designer disappeared,
or taken way too long to answer you back?
Is your website trapped on an old hosting account,
or held hostage by a hostile web designer?
Unless you do everything in-house, owning a website means dealing with service providers, and like everything else, that has its own set of problems. Maybe the employee who knew everything about the website left your company, or it’s been so long since it was updated that nobody remembers how it was done. Maybe your web designer got another job or they’re ignoring you for a bigger, richer client, or your site is in limbo over a payment dispute. Perhaps your web hosting company upgraded their server and your website software is no longer compatible, or a software update didn’t play nice with a plugin and now you have the dreaded White Screen of Death.
With over 15 years of experience in the web design and hosting business, we’ve seen all these scenarios play out and more (we even had to take over for a web designer who suddenly died once). We specialize in solving these kinds of problems so that you can gain control over your website, get it working again, and get back to thinking about your business instead of worrying about ours. Among other things, we can:
- Troubleshoot errors
- Update old software
- Help you recover lost passwords or reset them
- Figure out who to call and what questions to ask
- Transfer your website to a new hosting account
- Finish what somebody else started
- Recover from domain registration scams
- Find what you need to get your website back on track
We also take pride in communicating in a timely manner and explaining what we’re doing in plain language (as much as possible), so no waiting three weeks to hear back from us or getting lost in labyrinthine technobabble. Solving problems is what we’re best at, so let us help you solve yours!